DIGITALIZATION OF SOCIAL TECHNOLOGIES IN IMPROVING THE EFFICIENCY OF THE SERVICE SECTOR

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Published: Jun 5, 2024
Keywords:
Functioning automation digitalization social technologies

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SATTAROVA ZUKHRA ILKHAMOVNA
Senior Lecturer of The Department of Real economics, at the Samarkand Institute of Economics and Service, Uzbekistan
MIRZAEVA SHIRIN NODIROVNA
Independent researcher (PhD), Assistant-teacher of The Department of Real economics, Samarkand institute of economics and service, Uzbekistan
SAPAEV MUROD
Student majoring in "Economics (by industries and sectors)", in-group IK-220, at the Samarkand Institute of Economics and Service, Uzbekistan

Abstract

Social technologies play an important role in improving the efficiency of the service sector. By analyzing and applying various social platforms, analytics and communication tools, companies and organizations can improve the quality of service, optimize customer experience management processes, and increase customer satisfaction. Using social technologies, it is possible to create more personalized services, improve customer interaction, increase the speed of responding to requests and feedback, which ultimately contributes to business growth and competitiveness in the market. http://www.gospodarkainnowacje.pl/ © 2024 LWAB.

Article Details

Issue
Vol. 48 (2024): Gospodarka i Innowacje
Section
Articles