ANALYSIS OF THE EFFECT OF WORK DISCIPLINE, WORK MOTIVATION, COMPETENCE, AND TRAINING ON EMPLOYEE WORK PRODUCTIVITY AT PT. SERVICE RAHARJA MANADO BRANCH

Abstract

Human Resources are important and have a very large role to support the success of a company or organization. PT. Jasa Raharja is one of the State-Owned Enterprises (BUMN) which is engaged in social insurance. In increasing the work productivity of employees at the company, there are several factors that have an important role such as work discipline, work motivation, competence and training that must be given to employees. The purpose of this study was to analyze the effect of work discipline, work motivation, competence, and training on the work productivity of employees at PT. Jasa Raharja Manado branch either simultaneously or partially. This research method is a quantitative research method. The research was conducted at PT. Manado Royal Service. Research respondents were 47 employees. Research variables include work discipline (X1), work motivation (X2), competence (X3), training (X4), and employee productivity (Y). The distribution of the questionnaires is done online using Google Form. Data analysis and hypothesis testing used multiple linear regression with the help of SPSS software. The results were revealed through the characteristics of the research respondents and the results of regression analysis. Respondents in this study were dominated by men, married, and high income. Work discipline, work motivation, competence, and training simultaneously have a significant effect on increasing employee productivity at PT. Jasa Raharja Manado branch. Work discipline and competence partially affect the increase in employee work productivity, while work motivation and training proved to have no effect on increasing employee productivity at PT. Jasa Raharja Manado branch.