BENEFITS OF DIGITAL BANKING FOR CUSTOMERS AND BANKS
Main Article Content
Abstract
this research work aims to examine the benefits of digital banking for both customers and banks. With
the rapid advancements in technology, digital banking has transformed the way banking services are
delivered and accessed. This study explores the advantages and opportunities offered by digital banking
to customers, including convenience, accessibility, and enhanced user experience. It also investigates the
benefits for banks, such as cost savings, operational efficiency, expanded customer base, and improved
customer engagement. The research analyzes the impact of digital banking on various aspects, such as
financial inclusion, security, innovation, and customer satisfaction
Article Details
Section
Articles